Climate and Culture
Organizations struggle to create and identify their climate and culture. It cannot be dictated or mandated from management, it is how the employees and the organization feel and operate. A culture and climate that promotes and fosters productivity does not ensure success of the organization. However, a negative or toxic culture and climate ensures the decline or destruction of an organization. Despite managements desires, creating and sustaining a positive culture and climate is a commitment and takes time to implement and flourish.
Quantum has the expertise in assessing an organization’s culture and climate to identify any gaps between the senior management goals and the perceptions of rank and file employees to determine what changes need to be made to yield greater employee performance, productivity, engagement and retention.
A study of 904 recent college graduates working at 6 different accounting firms found that cultural values had a significant correlation between the rates at which these new hires voluntarily terminated their employment. Cultural values also had a significant relationship between employee performance and retention. The study also noted a 6 million dollars difference in human resources costs between firms with different cultural values (Sheridan, 1992).
In a study of 42 manufacturing companies, company productivity was significantly correlated with employee job satisfaction and 8 aspects of organizational climate (i.e. skill development, concern for employee welfare). The study also concluded that managers had a more positive perspective on company climate than non-managers (Patterson, Warr & West, 2004).
How Can Management Influence Climate and Culture?
Evaluating your organization’s climate allows you to understand your employees’ opinions and perception of the company, and what conditions are ideal for increasing motivation and performance. These surveys can delve into a variety of topics such as your employees’ opinions on communication of the company’s mission and goals, the work environment, or management practices.
We will work with you to help evaluate, define, and reconstruct your company culture. A company’s culture is formed by the shared, deep-rooted values, norms, beliefs, and behaviors of every employee within the organization. Therefore, changing a company’s culture is a gradual and collective effort by both the leaders and employees. Company culture has a huge impact on many factors such as performance, employee retention, productivity and engagement. A cultural assessment will allow you to properly evaluate and identify different components and gaps within your organizations culture and determine what changes can be made to foster greater production.